Refund policy

Refund Policy

At Flowerness Farm, we hope you love every piece you bring into your home. Each order is carefully prepared, and we want you to feel confident when shopping with us.

If you decide that an item is not quite right for you, it may be exchanged or returned for store credit within 30 days of purchase.

Exchanges & Store Credit

We do not offer refunds back to the original form of payment. Instead, eligible returns may be handled in one of the following ways:

  • Exchange the item for another available product
  • Receive store credit to use toward a future Flowerness Farm purchase

Requests must be made within 30 days of the original purchase date.

How to Request an Exchange or Store Credit

If you would like to arrange an exchange or receive store credit, please contact us through our Contact page with your order information and a brief description of your request.

We will review your message and provide the next steps for returning or exchanging your item.

Please contact us before sending anything back so we can make sure your return is handled correctly.

Choosing Another Piece

If you choose an exchange, you may select another available item from our shop. If you are not ready to choose a replacement immediately, store credit gives you the flexibility to return and select something else at a later time.

Questions?

If you have any questions about an order, exchange, or store credit, please reach out through our Contact page. We are happy to help and want your experience with Flowerness Farm to be as thoughtful and personal as the work itself.

Flowerness Farm
Art, objects and keepsakes made to be collected, shared and enjoyed.